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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Main

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  • New residential set up is handled by Public Works. All other sanitation needs such as trashcan requests, recycling bin requests, bulk pick-ups, etc., need to be handled through the Sanitation Department line at 770.279.3703.

    Main

  • Visit the Staff Directory to find all department and staff contact information.

    Main

  • 340 Main St., Lilburn, GA 30047

    Main

  • Read about news and events here:  cityoflilburn.com, https://www.facebook.com/CityOfLilburn and in the Lilburn Newsletter.
    Or, have the news delivered to you: Subscribe to receive an email or text about new events, road closures, and other important information.

     Click here to see the full list of available notifications. 

    Main

  • 4600 Lawrenceville Hwy, NW, Lilburn, GA

    Main

  • Use the FAQs module to easily find answers to the questions you ask the most.

    Main

  • This info can be found by using GIS.

    Main

  • Passports can be obtained at most United States Postal Offices.

    Main

  • Check the calendar of events at cityoflilburn.com.  If food vendor applications are being accepted there will be a link to the application in the event description.

    Main

  • City Website or Old Town Lilburn website. We could add a clickable link.

    Main

Mayor & Council

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  • Any meeting where three or more City Council members are present is open to the public. The exception under state law is for executive sessions, wherein council members solely discuss personnel matters, litigation, or land purchases.
    Mayor & Council

City Clerk

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  • The form for open records request can be found on our open records request page. A form can also be picked up and filled out at Lilburn City Hall. O.C.G.A. 50-18-71 states that $0.25 may be charged per page for copies. Georgia law allows for a three day response time to the requester to inform them of the cost and length of time required to obtain the requested information.
    City Clerk

  • You may direct your questions or issues directly with the mayor or City Council member by email. You may also forward your issue or questions to the city clerk by calling 770-921-2210, by emailing, or in person at
    340 Main St.
    Lilburn, GA 30047
    City Clerk

  • Fill out and submit the Flag Display Application to City Hall. The flag is free to veterans who were City of Lilburn residents and $25 for non-residents. Veterans must be deceased and have an honorable discharge from the U.S. Armed Forces, having served during a time of peace or war. Permission for the memorial must be granted by the nearest living kin. Contact City Hall for more information at 770-921-2210.
    City Clerk

  • Marriage Licenses are handled through

    City Clerk

Taxes

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Code Enforcement

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  • Submit your complaint via the city's service request portal. The request will then flow through the Code Enforcement Process.

    Code Enforcement

  • The City of Lilburn adopted Gwinnett County’s animal control ordinance, and the county enforces that ordinance on behalf of the city. Here is a link to FAQs about the ordinance:

    Code Enforcement

Court Services

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  • 4600 Lawrenceville Highway NW, Lilburn Ga. 30047 (The Lilburn Municipal Court and the Lilburn Police Department are both located at this address)

    Court Services

  • You must appear in court on your appointed court date for the following:

    • Any charge that may suspend your driver's license or is a fingerprintable offense.
    • If you are under the age of 21 or driving on a Class D license.
    • If you were cited as a result of a car accident, unless you can provide a letter from the insurance company stating that the claim has been closed.
    • If you did not have insurance on the day you were cited, you must come to court. If you did have insurance, you can bring a letter from your insurance company stating that your insurance was current when you received the citation. You must bring the letter to the Court Clerk’s Office prior to your court date.
    Court Services

  • If your case requires a court appearance and you fail to appear, a bench warrant will be issued for your arrest and your license could be suspended.

    If your case did not require a court appearance and you failed to appear or pay prior to your court date, a $150 contempt of court fee will be assessed and your license could be suspended.

    If, for some reason, you are unable to appear at your scheduled court date, the Municipal Court allows one continuance. This must be requested and signed for in person at the Municipal Court located at 4600 Lawrenceville Highway, Lilburn, GA 30047. No continuances will be granted by phone and must be requested no later than 48 hours prior to your scheduled court date.

    Court Services

  • If you choose to appear in court or have a case that requires a mandatory court appearance, bring your citation and check in 30 minutes before court begins.

    Please read the following protocols and procedures that are required as of May 19, 2020.

    Lilburn Municipal Court Screening Procedures

    Extension of Revised Order Establishing Protocols and Procedures During Pandemic Emergency 6.15.2020

    Court Services

  • Appropriate attire is required. No tank / halter tops, muscle shirts, shorts, ragged clothing, hats, or sunglasses will be allowed.

    Court Services

  • Payments are accepted online or in person. 

    Court Services

  • When you check in, please let the clerk know that you are pleading not guilty. If you have decided to plead not guilty, you have the option of having a bench trial (judge only) or a jury trial. A bench trial will be held at Lilburn Municipal Court and will be reset for another court date. If you would prefer to have a Jury Trial, the case (and any bond posted) will be transferred to Gwinnett County State Court, which will notify you of your new court date.

    Court Services

Budget

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  • The millage rate is the property tax rate. The City of Lilburn’s millage rate is 4.43 mills. That means property owners in the city limits pay $4.43 per $1,000 of assessed property value for city services. Property in Georgia is assessed at 40% of fair market value.
    Budget

Business Licenses

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  • Yes, all businesses in the City of Lilburn must obtain a business license.
    Business Licenses

Building Inspections

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  • Code requires a minimum of three inspections.
    Building Inspections

Alarm System

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  • False alarm means an alarm dispatch request resulting in the responding officer finding no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the alarm site.
    Alarm System

  • Yes. If you are a new owner of an alarm system, you are required to register your alarm. Registered alarms are not transferable.
    Alarm System

Stormwater

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  • Stormwater is water from rain. In urban and suburban environments, stormwater often refers to the water that flows from the rooftops and paved surfaces, otherwise known as runoff.
    Stormwater

  • Impervious surfaces are solid surfaces that cover the ground and prevent stormwater from infiltrating into the soil. Examples of impervious surfaces include: driveways, sidewalks, buildings, and parking lots.
    Stormwater

  • The stormwater drainage system receives rainwater when runoff flows into drainage structures. Gravity moves the water through the pipes until it reaches a waterway. Stormwater systems can be very short, with only one drain and one pipe, or they can be a complex series of drains and pipes that lead to a waterway.
    Stormwater

  • NonPoint Source Pollution (NPS) is pollution that comes from diffuse sources, i.e. sources that are spread out and widely scattered. This means that the pollutant is coming from many locations, in small amounts. NPS is usually associated with stormwater because the runoff generated during rain events can carry pollutants from the ground to the stream.
    Stormwater

  • The City of Lilburn has entered into an agreement with Gwinnett County for services to the stormwater system. Some of the tasks that Gwinnett County Department of Water Resources performs are: inspection of the drainage system, repairs to the system, and educating the public about the system.

    Stormwater

  • Fats, oils, and grease create clogs that can cause a backup in your home’s plumbing or in the public sewer system, which can lead to a sewage overflow into the environment.” Check out the Gwinnett County website for more information.

    Stormwater

Human Resources

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  • All job vacancies are posted on the city website under the Employment link.

    Human Resources

  • Applications will be held for six months.
    Human Resources

Police Department

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  • You may pay your citation in person or online.
    Police Department

  • Reports are available two business days after the report is filed at the Police Department. More information is available on the
    Police Department

  • The City of Lilburn is proud to offer this personal service to our citizens. Residents are encouraged to let the Police Department know about their vacation three days prior to leaving town by filling out the following
    Police Department

  • Under state law, licensed drivers may operate road-ready golf carts on city streets with a speed limit of 25 mph or less. Main Street and most of the streets in Old Town are zoned 25 mph, and the city welcomes the use of golf carts in those areas. State requirements for golf carts operating on city streets: (1) A braking system sufficient for the weight and passenger capacity of the vehicle, including a parking brake; (2) A reverse warning device functional at all times when the directional control is in the reverse position; (3) A main power switch. When the switch is in the ‘off’ position, or the key or other device that activates the switch is removed, the motive power circuit shall be inoperative. If the switch uses a key, it shall be removable only in the ‘off’ position; (4) Head lamps; (5) Reflex reflectors; (6) Tail lamps; (7) A horn; (8) A rearview mirror; (9) Safety warning labels; and (10) Hip restraints and hand holds or a combination thereof.
    Police Department

  • To file a complaint about a barking dog, you can call 911 or the non-emergency phone number for police dispatch and a Gwinnett County Animal Control Unit will be dispatched. If the complaint is outside of working hours for Gwinnett County Animal Control, a Lilburn Police Officer will be dispatched if the caller is willing to meet with the officer.

    Police Department

  1. City of Lilburn

  2. 340 Main Street

  3. Lilburn, GA 30047

  4. Phone: 770-921-2210


  5. City Office Hours:

  6. Monday - Friday: 8:30 a.m. to 5 p.m.

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